Terms & Conditions

Last updated: September 6, 2025
These Terms of Use (“Terms”) apply to the Pasto AI app and website www.pastoai.com.

1. Provider
Pasto AI – a brand of BIGTIME Productions GmbH Aeneas Silvius-Strasse 21, 4059 Basel, Switzerland
E-Mail: pastoai@pastoai.com

2. License & Intellectual Property
The app is licensed, not sold. The license is through a subscription model.
We grant you a non-transferable, non-exclusive license for personal use on owned devices. You are prohibited from redistribution, sublicensing, reverse engineering, or modification of the app.
By submitting, posting, or displaying any content on or through the app (“User Content”), you grant Pasto AI a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, copy, modify, create derivative works of, publicly perform, and distribute your User Content in connection with operating and improving our services, including the training and enhancement of our AI models. You retain all rights in your User Content.
Pasto AI’s AI-generated content (e.g., recipes based on your input) is the result of a machine learning process and should not be considered unique, error-free, or professional advice. You are solely responsible for verifying and using this content. Pasto AI assumes no liability for any loss or damage arising from your use of AI-generated content.

3. Eligibility & User Conduct
Minimum age: 16 years. Acceptance of these Terms and Conditions, and our Privacy Policy is required.
You agree not to use the app for any unlawful, abusive, or harmful purposes. Prohibited uses include, but are not limited to:
Posting illegal, fraudulent, harassing, defamatory, or obscene content.
Infringing upon the intellectual property rights of others.
Transmitting viruses or other malicious code.
Pasto AI is not obligated to pre-screen User Content, but we reserve the right to remove any content that violates these Terms at any time without prior notice. Every user can report content or users that violate these guidelines. We will act on every report and, if necessary, remove the content or suspend the user.

4. Third-party services
The app integrates third-party services (Google Cloud, Apple App Store, Google Play Store). We are not responsible for their content or availability.

5. Subscriptions, Payments & Cancellation
5.1. Pricing & Billing
Prices for subscriptions are stated in the app and on our website and are subject to change. All fees are billed through the respective App Store (Apple App Store or Google Play Store). Your payment information is managed by the App Store providers, not by Pasto AI.
5.2. Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the renewal date. By purchasing a subscription, you consent to automatic renewal and the billing of your account via the relevant App Store.
5.3. Right of Withdrawal (EU Consumers)
If you are an EU resident, you have the right to withdraw from this contract within 14 days of purchase without giving a reason. To exercise your right of withdrawal, you must contact the App Store through which you purchased the subscription.
5.4. Cancellation
You may cancel your subscription at any time. Cancellation must be done through your App Store account settings (Apple or Google). Deleting the app from your device will not automatically cancel your subscription. After cancellation, you will continue to have access to paid features until the end of the current billing period.

6. Data processing
We collect technical data to improve, secure, and provide the service. See our Privacy Policy for details.

7. Termination
You may stop using the app anytime (by deleting it). We may suspend access if you breach these Terms.

8. Disclaimer
The app is provided “as is” and “as available.” We do not guarantee uninterrupted service, accuracy, or results of the information provided. The use of our AI-generated content is at your own risk.

9. Liability
We are not liable for any indirect damages (e.g., failed recipes, wasted food, downtime). Our total liability is capped at CHF 100 / EUR 100 / USD 100, unless otherwise required by law.
The Pasto AI app is licensed by BIGTIME Productions GmbH. The App Store provider (Apple Inc. or Google LLC) is not responsible for the app or its content. You agree that the App Store provider has no obligation to provide maintenance and support services for the app. In the event of non-conformity of the app, the liability for any disclaimer lies with Pasto AI. Apple and Google are third-party beneficiaries of these Terms.

10. Export control
Do not use/export the app in countries subject to international sanctions.

11. Governing law
For Swiss users: Swiss law, courts of Basel. For EU users: mandatory consumer rights of residence country apply. CISG excluded.

12. Changes
We may amend these Terms. Updates will be communicated via the app/website.